how do I configure external batteries (SURT192XLBP) in the APC NMC website

[BillP]

This question was originally posted by juan jose on APC forums on 10/27/2015

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Hi there

I'm wondering how should I configure the appropriate amperage for our SURT192XLBP external batteries pack connected to our SURTD5000XLI APC UPS.

I've set in the NMC website (through Configuration -> UPS General -> External Batteries and Total Battery capacity options) 4 batteries x 5 amps for each of them but I'm not sure this is the right capacity.

could you please help me on that?

Thanks

[BillP]

This reply was originally posted by Caylin on APC forums on 10/27/2015

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Hi Juan,

When adding external battery packs, you only need to fill out the number of external batteries.  You can leave the Total Battery Capacity section empty.  There are certain scenarios when this would need to be filled out, but with the SURTD5000XLI with apc batteries, this can be left blank.

Thanks,

Caylin

[BillP]

This reply was originally posted by juan jose on APC forums on 10/28/2015

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Caylin

I've tried to keep the amperage field empty but the website is asking me for providing an input if the number of external batteries field contains any value.

any other idea?

Thanks

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 10/28/2015

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Hi,

Set the Battery field to the number of batteries and set the amperage field to zero and click apply.