Cannot use apc sua 1000xl please any clue

[BillP]

i have move tO live in Indonesian country, currently i have ups apc sua 1000xl. When i plugged the power cords tO the outlet power i got the led of site wiring fault become blink and stay tO red. in the first sign i Know it could be the voltage range probably caused the problem. So i try tO buy a transformer voltage stabilizher which is same brand apc le 1200i. but when i try tO use it i still have the red light from led of site wiring fault. I am confused right now because i have follow the guideline about voltage range problem.

fYi:indonesian voltage range is 220-230v. My ups is for american voltage range Which is 110va.

Is anyone here can help me tO solve the problem? many thanks tO try to help me.

[BillP]

Hi,

Site wiring fault is explained here. This link would also apply to Smart-UPS: http://www.apc.com/support/index?page=content&country=ITB〈=en&locale=en_US&id=FA158817 

Site wiring fault is more to indicate a wiring issue with the outlet your UPS is plugged into, not so much a voltage issue.

Note also a UPS designed for North America won't work properly when fed 220-230V. You'll need to get a UPS that is designed for that operating voltage range. That wouldn't relate to the site wiring fault.

[BillP]

Hello Angela,

thanks to try tO help ke WITh This problem. According tO your explaination. 'Won't work properly', is it still not working even if i use step-up/step-Down/ voltage transformator tO stabilized THe current voltage to the UPS?

[BillP · Accepted solution]

Yes, it will work if you somehow feed your North America UPS 110-120V using a transformer to step down 230V to 110-120V. It won't work without something like that is what I meant. At the end of the day, the UPS requires 110/120V so if you can provide that, it will be fine.