Cannot Uninstall PowerCute Network Shutdown from Windows Server 2008R2

[Frankd91474_apc]

This was originally posted on APC forums on 5/5/2011

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I am trying to update my Powerchute software and I cannot because it says I have to uninstall the version I have installed, well, that one doesn't work and there is no shortcut to uninstall and no files in the folders that are an uninstall.exe, how do I get rid of my current install?

Thanks.

[R2_apc]

This was originally posted on APC forums on 5/10/2011

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Hi Frankd91474, i will PM you the manual removal instructions for PCNS. It is possible thas if the files have been deleted the service could still be running and the registry keys could be there as well.

[Frankd91474_apc]

This was originally posted on APC forums on 5/10/2011

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Thanks for the PM it worked!

[BillP]

This reply was originally posted by Kuba on APC forums on 4/17/2012

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can I have the PCNS removal instructions for win 2008 r2 as well? it seems the software stopped working and cannot start nor get uninstalled. I don't seem to be able to uninstall it via Control Panel either (ERROR: could not open 'C:\PROGRA~2\Java\jre6\lib\i386\jvm.cfg') nor update to the latest one (nothing happens when I start installer).

thank you.

[BillP]

This reply was originally posted by Kuba on APC forums on 4/17/2012

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never mind. I copied over Java\lib and Java\lib files from Windows 7 x64 to problematic Windows 2008 R2 (those folders were missing in Java directory for some reason) and was finally able to uninstall old Powerchute Network Shutdown successfully.

Now re-installing Java and installing the latest PowerChute Network Shutdown 🙂

[luksharp_apc · Accepted solution]

This was originally posted on APC forums on 6/20/2012

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please, need instructions to manually remove PCNS from 2008 R2. first it was saying .cfg file is missing i copied it from other server, now it says verify.dll is missing and i cant run delete copy or anything.

hank you