Can't login Smart-UPS 1000 via serial console

Anonymous user · ‎2021-06-30

I can't login Smart-UPS 1000 to set configuration.
Try below username/password
1. apc/apc
2. apc/ (blank)
3. administrator/ (blank)
4. administrator/administrator
5. admin/ (blank)
...............

But device/apc is OK.

Message was edited by: marte

Anonymous user · ‎2021-06-30

I had tried "reset to default", but the username and password are always wrong.
Using "APC Device IP Configuration Wizard" to set IP address ---- Fail , IP is not set to device.

See Answer In Context

BillP · ‎2021-06-30

Good day marte Where are you using these login credentials? Do you have any APC software installed or a Network Management Card perhaps?

BillP · ‎2021-06-30

sounds like you are using a network management card. try this password reset procedure for the administrator username/password -> http://nam-en.apc.com/app/answers/detail/a_id/7879

Anonymous user · ‎2021-06-30

I had tried "reset to default", but the username and password are always wrong.
Using "APC Device IP Configuration Wizard" to set IP address ---- Fail , IP is not set to device.

BillP · ‎2021-06-30

did you follow the instructions in that article I have you? and how did you execute the reset to defaults?