Brand new Smart-UPS X 3000 showing errors /discharged battery

Anonymous user · ‎2021-06-28

Discharged Battery
The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.
Overvoltage
Compensating for a high input voltage.

From status:

Status Smart-UPS X 3000

Last Battery Transfer:	None
Internal Temperature:	74.44°F
Runtime Remaining:	0 minutes
UPS Input
Input Voltage:	218.09 VAC @59.97 Hz

UPS Output
Output Voltage:	208.78 VAC @59.97 Hz
Load Current:	4.62 Amps

Output VA:	32.20 %
Output Watts:	31.37 %
Battery Status
Battery Capacity:	0.00 %
Battery Voltage:	136.46 VDC

UPS is working, but battery doesn't seem to be getting a charge, not sure how to fix.

thanks

Anonymous user · ‎2021-06-28

it must have just been needing a good charge. Checked this morning and its "online' and green.

The unit was brand new to me, but must have been sitting in some stockroom for years. MFG on battery is 2014. Its charged 100% now though.

thanks

Sean

See Answer In Context

BillP · ‎2021-06-28

The float voltage of your battery is currently 136v, so it is definitely getting a charge. I see in your title that the unit is new. Do you have the serial number? Also - Have you adjusted the low battery signal time from the factory defaults?

Anonymous user · ‎2021-06-28

it must have just been needing a good charge. Checked this morning and its "online' and green.

The unit was brand new to me, but must have been sitting in some stockroom for years. MFG on battery is 2014. Its charged 100% now though.

thanks

Sean