APC Smart USP RT 5000 XL - after IP change not accessible, network led flashing red/orange

[Anonymous user]

Hi all,

yesterday I try to setup our "new" Smart UPS from our parent company.
I plugged it with an network cable in to network port of network card.
Afterwards i change IP, DNS and gateway of the USP, applied the changes and restarted the USP.

Now the network LED is flashing orange and green and i cannot access the USP, nether with the old IP nor with the new one.

Any ideas how i could solve it?

[BillP · Accepted solution]

Hi Andre - 

Best bet would likely be to connect to the NMC via a serial cable and check the configurations. You can find information on how to configure the NMC here:

https://www.apc.com/us/en/faqs/FA156064/

thanks

Liam