APC SMT1500RM2U - how do you disable green mode

[dblum007]

How do you disable the green saver mode?  I talked to support and they could not give me a straight answer and there is no option in standard or advanced mode to turn it off. Half of the outlets do not work even on full reset of device.  Any thoughts on what I need to look for?  TIA

[BillP]

@dblum007 

Green Mode will be found under the Configuration menu. See page 17 of the users guide.

https://download.schneider-electric.com/files?p_Doc_Ref=SPD_AHUG-A3PCTP_EN

[dblum007]

This is not the SMT1500RM2UC and their is no green mode option under configuration, tried both basic and advanced

[JonPro]

Hi @dblum007 

To add to what Bill has suggested, I would also advise you to check if the UPS is running on the latest firmware by using the FAQ article below.

How do I update the firmware of my CSH, SCL, SMC, SMT, SMTL, SMX, SRT, SRTL, XP and XU series Smart-... 

If you have a network management card (NMC) or PowerChute Business Edition (PCBE), these two can be used to disable the Green Mode feature of the UPS as far as I know.

[BillP]

@dblum007 

Sorry. I attached the User's Guide for SMT1500RM2UC not the SMT1500RM2U. The SMT1500RM2U may not have the Green Mode feature.

As Jon wrote, verify the UPS is running the latest firmware. See Schneider Electric FAQ http://www.apc.com/us/en/faqs/FA279197 

for the latest firmware.

If the UPS is running the latest firmware and you do not see the feature under Configuration - Green Mode then the UPS does not have the feature.