APC AP9211 Password Reset

[Anonymous user]

Hello,

I've recently purchased a used APC AP9211 unit with an AP9606 Web/SNMP Management Card installed and am unable to get the password reset procedure documented at http://www.schneider-electric.us/en/faqs/FA156075/ to work. I am working on multiples of these and just got another identical unit to work just fine five minutes prior so I'm not sure what the problem could be unless it's a difference in firmware versions. The serial number of the unit is WA0014004210. Can someone provide me with a password to access the unit so that I can reset the unit to defaults?

[Anonymous user]

Hi,

I just changed the password from my admin account and now I can't login anymore. Not with the old and not with the new PW.

Need to reset, AP9606  JA0236007302

Thanks

Andre

[BillP]

Hi,

1. Use lower case apc for user name in either hyper-terminal or telnet (won't work via the web)
2. Use the following for password 12:758QI9<>B (any letters are capitalized)
3. You will then have to log in again but use lower case apc for both user name and password

[Anonymous user · Accepted solution]

Hi Bill,

just made Telnet to the system and did the following:

telnet 192.168.1.112

User Name : apc

Password  : 12:758QI9<>B

User Name : apc

Password  : apc

User Name : apc

Password  : apc

Connection lost.

Was the way right ? It even doesn't work with the webinterface after first telnet.

soAcgMm7NvRak6ywtAjnPQ%3D%3D.jpeg

[Anonymous user]

I am in a similar situation as I have taken over a project from a retiree.  My S/N is WA0012010746

any help would be appreciated

[B-DoubleE_apc]

Hi Greg,

Backdoor password for that serial is 133;9<^I9:<>

[Anonymous user]

Thank You

[Anonymous user]

Mike

Same issue here WA0112001346

[Anonymous user]

Hello,  If possible I would like to get the backdoor password for an AP9211 that I have:

MODEL: AP9211

SERIAL: BA0130001829

Thank You!

[Anonymous user]

Hi Matt!

Can you help me? Please Sent password for AS1643170501

[BillP]

Hi

Use lower case apc for user name in either hyper-terminal or telnet (won't work via the web)

Use the following for password 12479<^I9;<> (any letters are capitalized)

You will then have to log in again but use lower case apc for both user name and password

Please be advised that this unit is passed end of life and no longer supported by Schneider Electric. 

[BillP]

Hi

Use lower case apc for user name in either hyper-terminal or telnet (won't work via the web)

Use the following for password 124<7?II9;>< (any letters are capitalized)

You will then have to log in again but use lower case apc for both user name and password

Please be advised that this unit is passed end of life and no longer supported by Schneider Electric. 

[BillP]

Hi Dmitriy,

What is the model number of the product you require a password for? 

[Anonymous user]

Hi, Bill!

Product Smart-UPS SRT 6000

[BillP]

Hi,

This thread is for AP9610 and AP9611 not SRT Smart-UPS. To reset the password of the network card installed in a SRT Smart-UPS please see Schneider Electric FAQ FA156075

[Anonymous user]

I have a ap9606 card in a ap9211 with serial number JA0250014244 what is the password I can use to the reset card.

Thank you in advance for your help.

[12221222ras]

Hi I have two  APC ap7900 serial number 5a1037e03199 & ZA11115014340 can I please get recovery passwords? Thanks.

[TonKei]

Hi

The units do not have a recovery password as such, but there is a FAQ document detailing the password recovery process

-> https://www.apc.com/us/en/faqs/FA156075/

I believe the AP79xx units are equipped with an NMC1, so I would advise looking to that part of the document.

Best regards

Tonny

[FredP]

Hello,

Got two second hand AP9212 with the 9606 Management cards for home.

No luck with all published reset methods.

If you could help.

Both are Model AP9212 / AOS 254 / APP ms210 / p/n 640-0823G

s/n are

0100000003653075   WA0043001840 00c0b7a28cf0

0100000003618271   WA0040017542 00c0b7a2adf8

Any help possible ?

Thanks,

Fred.

[Philwil]

Hello I have a similar problem with password reset 

User Name : apc
Password : ******

WA0034001942

[NickyDoes]

Could you share the backdoor password for serials:

WA0026018995 (sticker on AP9211)
WA0026013833 (obtained with user: apc / pass: apc -s)

[NickyDoes]

Hello Bill,

I have an AP9211. The serial on the bottom reports WA0026018995

The serial number on the AP9606 smart slot card that is labeled AP9211 is: WA0026013833. This is also the serial reported by signing in via RS-232 with username `apc` and password `apc -s`

Could you provide the recovery password for this unit?

[ynot]

I just purchased a used AP9211 with SN JA0208007251 for my home CCNA study lab. What is the backdoor password for this device? Thanks, in advance.

[Bryce_Computers]

If you could provide the backdoor password that would be great.

AP9606 - WA0023010371

and

AP9606 - WA0020007389

Thank You.