AOS 6.5 for AP9631

rinconmike_apc · ‎2021-06-29

I have an AP9361 in an SMX1500RM2UNC and another in an SMT1500. I am running 6.4.6 on each. In the past, the download file I used was sumx646. Going to the downloads for the network cards, I only see a sy646 file.

What is the difference between sumc646 and sy646 and which do I need? Is sumx646, is there a download for 6.5.0 available for that?

BillP · ‎2021-06-29

Hi,

sumx and sy refer to the application version - you need the correct application for your UPS. Sumx is for Smart-UPS and Matrix (Matrix being a legacy UPS). Sy is for Symmetra single phase UPSs.

SMX and SMT products are Smart-UPS products so you want sumx application for both on your AP9631. Yes, there is 650 available for that, part number SFSUMX650.

Here is the link: http://www.apc.com/shop/us/en/products/UPS-NMC-v6-5-0-for-Smart-UPS-with-AP9630-31-35-Critical-Revie...

(Since I knew the firmware part number, I just went straight to it on our website.)

See Answer In Context

BillP · ‎2021-06-29

Hi,

sumx and sy refer to the application version - you need the correct application for your UPS. Sumx is for Smart-UPS and Matrix (Matrix being a legacy UPS). Sy is for Symmetra single phase UPSs.

SMX and SMT products are Smart-UPS products so you want sumx application for both on your AP9631. Yes, there is 650 available for that, part number SFSUMX650.

Here is the link: http://www.apc.com/shop/us/en/products/UPS-NMC-v6-5-0-for-Smart-UPS-with-AP9630-31-35-Critical-Revie...

(Since I knew the firmware part number, I just went straight to it on our website.)

Svorcmir · ‎2021-09-08

Hi

I've tried the link, but it doesn't work. Can I download it somewhere else? well thank you

BillP · ‎2021-09-09

@Svorcmir

Here is a link to the latest firmware for a AP9631

https://www.apc.com/shop/us/en/products/UPS-Network-Management-Card-v6-9-6-Firmware-for-Smart-UPS-Ga...

The 6.5 firmware has been removed as it does not meet the latest security requirements.