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Hi Joe,
I don't know if we have the capability to handle linking from the web page to the knowledge base (kbase). But, apc.com will be upgraded this year so maybe after that we (product managers who manage the content on the product pages) will have more flexibility.
UPS Firmware upgrades have historically been hosted in the kbase due to the complexity and abundance of frequent changing versions, instructions, etc. It is also a lot faster to modify and keep up to date.
There has been discussion of hosting it on the regular software/firmware downloads link but it becomes a little more difficult to manage that way for the reasons I just noted.
For now, Smart-UPS firmware upgrades will remain in the apc.com/support kbase and pretty much most other user firmware upgradeable items will be @ http://www.apc.com/tools/download/index.cfm with also some supplemental docs living in the kbase (how to upgrade, etc). Plus, UPS firmware upgrades for Smart-UPS was a relatively new concept originally so that is why it started in the kbase I think too. And has just remained there as it got more complex.
The SNMP MIB file download you found is very misleading as it is used with the Network Management Card for Simple Network Management Protocol (SNMP) users. It is not used directly with the UPS and probably shouldn't be there. But, if an NMC user was looking for the SNMP MIB for their UPS model, it may be helpful. (But, the user would eventually find out all APC products, except NetBotz, use the same MIB file.) I could go either way on this topic of showing the MIB or not but this is not the first time someone has been confused either 
Also, currently, as far as I know, apc.com search cannot see kbase articles. Only content on hosted directly on the page like product SKUs, sections of the website, etc. You have to go to the knowledge base and search in there specifically as you'll notice the URL change and it is a special repository where the articles are hosted on the back end. I think this is likely to change in the future to make what you tried less annoying and make one giant federated search available to end users.
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