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An Informationalevent does not require attention. These events are displayed in the Event Log page of the Web Portal and are for informational purposes only.
The expiry date of your Advanced plan has been reached.
Buy a Standard or Advanced plan from Schneider Electric Exchange or a local reseller.
Advanced Plan Expires on [date]
Your Advanced plan is due to expire in a number of days. You will be notified of this event on the day of expiration.
Buy a Standard or Advanced plan from Schneider Electric Exchange or a local reseller.
Advanced Plan Renewed
You have successfully renewed an Advanced plan.
No action required.
Advanced Plan Expired, Standard Plan Enabled
An Advanced plan has expired and a previously purchased Standard Plan has been enabled.
Buy an Advanced plan from Schneider Electric Exchange or a local reseller if required.
Battery Connected
The UPS battery is connected and operating normally. This event is shown in the event log when the Battery Disconnected event has been resolved.
No action required.
Battery Replaced
A UPS battery has been replaced, and reconnected. This event is shown in the event log when the Battery Replacement Due or Battery End of Lice Exceeded events have been resolved.
No action required.
Battery Replacement Due
The Web Portal has detected that the UPS battery will reach the end of its life at the date specified. The Web Portal will notify you of this impending expiry at intervals of 90, 30 and 7 days in advance of the expiry date. You will also be notified of this event on the day of expiry.
NOTE:This is a Lifecycle Event
Buy a replacement battery cartridge by visiting www.apc.com or contacting your reseller partner. If configured, your reseller will be notified when your UPS battery is due to expire.
Communications Established
Network communications between the Web Portal and the UPS have been established. This event is shown in the event log when the Communications Lost event has been resolved.
No action required.
Standard Plan Expired on [date]
The expiry date of your Standard plan has been reached and your device is set to Basic Monitoring.
Buy a Standard or Advanced plan from Schneider Electric Exchange or a local reseller.
Standard Plan Expires on [date]
Your Standard plan is due to expire in a number of days. You will be notified of this event on the day of expiration.
Buy a Standard or Advanced plan from Schneider Electric Exchange or a local reseller.
Standard Plan Renewed
Your Standard plan was successfully renewed. This event is shown in the event log when a Standard plan is purchased via Schneider Electric Exchange or a local reseller.
No action required.
Power Restored
The input AC utility power has returned, for example after a power outage. This event is shown in the event log when a UPS On Battery returns to an On Line state.
No action required.
Return from Bypass
The UPS is no longer in a bypass state, and the connected devices are supported by the UPS input power. This event is shown in the event log when the UPS Initiated Bypass and User Initiated Bypass events have been resolved.
No action required.
Runtime Calibration Initiated, UPS On Battery
A battery calibration has been manually initiated via the UPS LCD or PowerChute Serial Shutdown to determine an accurate reading of battery runtime available. During the runtime calibration, the devices connected to the UPS are supported by the battery. See Knowledge Base article FA284198 for more information.
No action required.
Time-On-Battery load shedding is enabled on Group X
The UPS is on battery and load shedding is enabled on the specified group.
No action required.
TimeOnBattery Load Shedding enabled
You have enabled Load Shedding through the SmartConnect control panel.
No action required.
TimeOnBattery Load Shedding disabled
You have disabled Load Shedding through the SmartConnect control panel.
No action required.
UPS Command (Reboot) Accepted
The UPS device’s outlet group(s) reboot was successfully initiated.
No action required.
UPS Command (Reboot) Issued for Outlet Groups: [Outlet Group]
APC Smart-UPS has initiated a reboot of the UPS device’s outlet group(s): Main Outlet Group and/or Controlled Outlet Group(s).
No action required.
UPS Firmware Upgrade in Progress
The UPS firmware update is in progress.
No action required.
UPS Firmware Version Up to Date
The UPS firmware is up to date, and no new firmware upgrade is available at this time.
No action required.
UPS On
The UPS output power has been turned back on, and any connected devices are supported by the output power.
No action required.
UPS Output Power Turned Off
The UPS output is turned off and is not supplying power to the connected devices.
You must turn on power to the UPS using the LCD display to supply power to devices connected to the UPS and to clear this event.
UPS Shutdown
The UPS is shutting down due to one of the following external events:
The option to turn theUPS Off with Delayhas been selected via the UPS LCD.
PowerChute Network ShutdownorPowerChute Serial Shutdownhas issued a command to shut down the UPS.
The UPS hasLoadSheddingconfigured to shut down outlet groups during an On Battery event or in response to an overload, and the Master Outlet Group has turned off.
The UPS has received a command to shut down via the Network Management Card Web UI, Command Line Interface, or via Simple Network Management Protocol (SNMP).
If the UPS is managed by PowerChute, it will gracefully shut down devices connected to the UPS once a shutdown sequence is configured.
If your UPS is not managed by PowerChute, the output power from the UPS to the connected devices is turned off, and devices connected to the UPS are not shut down gracefully.
To prevent this, configure a shutdown sequence using PowerChute.
Warranty Expired on [date]
The specified warranty end date has been reached.
NOTE:This is a Lifecycle Event
Buy an extended warranty from APC. See UPS Warranty Extension for details on extending your warranty.
Warranty Expires on [date]
The UPS warranty is due to expire in a number of days. You will be notified of this event on the day of expiration.
NOTE:This is a Lifecycle Event
Buy an extended warranty from APC. See UPS Warranty Extension for details on extending your warranty.
Warranty Renewed
The UPS Warranty end date has been updated on the UPS Status > UPS Warranty page.