Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84776members
354220posts

Not Receiving Data Correctly

SmartConnector Forum

Discussion of SmartConnector applications for integration of various other building management systems (BMS) into EcoStruxure Building Operation

Solved
Lydia
Lieutenant | EcoXpert Master Lieutenant | EcoXpert Master
Lieutenant | EcoXpert Master
0 Likes
4
362

Not Receiving Data Correctly

The Server details are saying that I have the correct elements, and I know my base URL is the correct path for where the variables are, but my program is not pulling any data points I have on my localhost correctly. All data points obtained from my endpoint are either "'0", "", or null. 

 

My data: [SmartConnectorErrors.PNG]

/Values from endpoint: 

[ { "Name": "DCTempSwapSTPT", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "DCTempSwapSTPT" }, { "Name": "FAS_ATS_Utility_Status", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "FAS_ATS_Utility_Status" }, { "Name": "FAS_Data_Center_Humidity", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "FAS_Data_Center_Humidity" }, { "Name": "FAS_Data_Center_Temp_F", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "FAS_Data_Center_Temp_F" }, { "Name": "Fuel_Level", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "Fuel_Level" }, { "Name": "Gen_Alarm", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "Gen_Alarm" }, { "Name": "Gen_Running", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "Gen_Running" }, { "Name": "I2_624_01.Gen50RuntimeHr", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "I2_624_01.Gen50RuntimeHr" }, { "Name": "I2_624_01.JEA_Utility_Status", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "I2_624_01.JEA_Utility_Status" }, { "Name": "LobbyElevAlarm", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "LobbyElevAlarm" }, { "Name": "LobbyLightsDemo", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "LobbyLightsDemo" }, { "Name": "Second", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "Second" } ]

 

I would really appreciate any help on this matter.

 

Best, 

Lydia

Attachments

Accepted Solutions
Nick-Iebba
Schneider Alumni (Retired)
Schneider Alumni (Retired)

Re: Not Receiving Data Correctly

Hello Firdous,

 

I am currently assisting her through private messages, although right now she is attempting to troubleshoot the issue herself. This thread will be updated once the root issue is found and solved.

See Answer In Context

4 Replies 4
FirdousKhan
Community Alumni (Retired)
Community Alumni (Retired)
0 Likes
2
352

Re: Not Receiving Data Correctly

Hi the community members can you help this member on this topic please?
 
@JeffBowman  or @Mike_Bielby do you think you can advise on this topic?
 
@Lydia , in the meantime, please check the Knowledge base, maybe you can find useful information.

But if you still in the same situation please do not hesitate to inform us here.
Have a nice day.

Best,
Firdous - Animation and Moderation Exchange Community Team
Nick-Iebba
Schneider Alumni (Retired)
Schneider Alumni (Retired)

Re: Not Receiving Data Correctly

Hello Firdous,

 

I am currently assisting her through private messages, although right now she is attempting to troubleshoot the issue herself. This thread will be updated once the root issue is found and solved.

FirdousKhan
Community Alumni (Retired)
Community Alumni (Retired)
0 Likes
0
348

Re: Not Receiving Data Correctly

Hi @Nick-Iebba,

 

Thanks for your assistance and your feedback. 

 

If you can share the solution at the end so other members can benefit from it, it will be cool 😀

 

Have a great day!

 

 

Best,
Firdous - Animation and Moderation Exchange Community Team
Nedjma
Community Alumni (Retired)
Community Alumni (Retired)
0 Likes
0
337

Re: Not Receiving Data Correctly

Hi @Lydia,

 

@Nick-Iebba helped you to solve your problem. I kindly invite you to share it with the community and click on “Accept as Solution” so other members can find the same solution through the search bar.

 

Thank you!