Not Receiving Data Correctly

[Lydia]

The Server details are saying that I have the correct elements, and I know my base URL is the correct path for where the variables are, but my program is not pulling any data points I have on my localhost correctly. All data points obtained from my endpoint are either "'0", "", or null. 

My data: [SmartConnectorErrors.PNG]

/Values from endpoint: 

[ { "Name": "DCTempSwapSTPT", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "DCTempSwapSTPT" }, { "Name": "FAS_ATS_Utility_Status", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "FAS_ATS_Utility_Status" }, { "Name": "FAS_Data_Center_Humidity", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "FAS_Data_Center_Humidity" }, { "Name": "FAS_Data_Center_Temp_F", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "FAS_Data_Center_Temp_F" }, { "Name": "Fuel_Level", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "Fuel_Level" }, { "Name": "Gen_Alarm", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "Gen_Alarm" }, { "Name": "Gen_Running", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "Gen_Running" }, { "Name": "I2_624_01.Gen50RuntimeHr", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "I2_624_01.Gen50RuntimeHr" }, { "Name": "I2_624_01.JEA_Utility_Status", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "I2_624_01.JEA_Utility_Status" }, { "Name": "LobbyElevAlarm", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "LobbyElevAlarm" }, { "Name": "LobbyLightsDemo", "Description": null, "Type": 2, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "", "ParentId": "root", "Id": "LobbyLightsDemo" }, { "Name": "Second", "Description": null, "Type": 3, "Writeable": 0, "Forceable": 0, "State": 1, "Unit": null, "Value": "0", "ParentId": "root", "Id": "Second" } ]

I would really appreciate any help on this matter.

Best, 

Lydia

[FirdousKhan]

Hi the community members can you help this member on this topic please?

@JeffBowman  or @Mike_Bielby do you think you can advise on this topic?

@Lydia , in the meantime, please check the Knowledge base, maybe you can find useful information.

But if you still in the same situation please do not hesitate to inform us here.

Have a nice day.

[Nick-Iebba · Accepted solution]

Hello Firdous,

I am currently assisting her through private messages, although right now she is attempting to troubleshoot the issue herself. This thread will be updated once the root issue is found and solved.

[FirdousKhan]

Hi @Nick-Iebba,

Thanks for your assistance and your feedback. 

If you can share the solution at the end so other members can benefit from it, it will be cool 😀

Have a great day!

[Nedjma]

Hi @Lydia,

@Nick-Iebba helped you to solve your problem. I kindly invite you to share it with the community and click on “Accept as Solution” so other members can find the same solution through the search bar.

Thank you!