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Configure Azure AD for IT Expert SAML SSO

Single Sign On (SSO)

How to configure SAML Single Sign On (SSO) in EcoStruxure IT Expert

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Configure Azure AD for IT Expert SAML SSO

Picard EcoStruxureIT
‎2021-09-23 07:42 AM

Last Updated: Sisko JLehr Sisko ‎2024-10-08 07:05 AM

Instructions for how to Configure SAML single sign on (SSO) in IT Expert

Also see IT Expert permissions 

 

In Azure:

 

Add a new enterprise application.

 

Go to Single sign-on, and then select SAML.

 

ITE_Azure_SSO_1_4407905336721.pngITE_Azure_SSO_1_4407905336721.png

 

Enter the Basic SAML Configuration details in Azure as shown in IT Expert on the Administration > More... > SSO page:

 

ITE_Azure_SSO_2b_4407905336721.pngITE_Azure_SSO_2b_4407905336721.png

 

Click Edit in the User Attributes & Claims section.

Note: Group configuration is not applicable for partners.

 

ITE_Azure_SSO_4_4407905336721.pngITE_Azure_SSO_4_4407905336721.png

 

 

Click Add new claim.

 

ITE_Azure_SSO_5_4407905336721.pngITE_Azure_SSO_5_4407905336721.png

 

In the Name field, enter group (use lower case only).

 

Expand Claim conditions.

 

Add a claim condition for Any user type.

 

Select the groups that should have user level permissions to IT Expert.

 

Under Source, select Attribute.

 

Under Value, enter <your user group name> (use lower case only).

 

Add another claim condition.

 

Select the groups that should have Administrator level permissions in IT Expert.

 

Under Source, select Attribute.

 

Under Value, enter <your administrator group name>.

 

Click Save.

 

The UI should look like this. '

 

ITE_Azure_SSO_6_4407905336721.pngITE_Azure_SSO_6_4407905336721.png

 

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Comments
Conchi
Ensign Conchi Ensign
Ensign
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‎2024-03-07 04:23 AM

Hello,

 

This information is very interesting. I'm new working with Azure platform.

Please, What kind of enterprise application did you created in Azure?

 

Thank you.

JLehr
Sisko JLehr Sisko
Sisko
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‎2024-03-20 06:48 PM

Hi @Conchi,

This article is about how customers can configure Azure so their users can use SSO to log in to EcoStruxure IT Expert.

Conchi
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‎2024-03-21 01:45 AM

Hi @JLehr , thanks for your answer. Finally, I could configure it properly. 

Best Regards

GrantThorntonAus
Ensign GrantThorntonAus
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‎2025-05-22 05:50 PM

You dont mention using 'lowercase' for the 'Administrators' group, and then in your screenshot you even show it with a capital 'A'. This matches the existing default Administrators group in ITE. But it doesnt work. Misleading and time wasting unfortunately.

JLehr
Sisko JLehr Sisko
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‎2025-05-27 01:17 PM

Hi @GrantThorntonAus ,

 

I'll investigate and will make corrections as needed.

Thanks for helping us improve!

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