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A Network Management System listed as a trap receiver in the DCE Network Management System Integration display can fail to receive a test trap if there are problems with the settings used, or with the network.
Note
If the problem persists, contact APC Support (http://www.apc.com/support).
Problem
Recommended Actions
Settings
Make sure the "SNMPv1 Trap Settings" display or "SNMPv3 Inform Settings" display settings associated with the target Network Management console are properly defined.
Make sure the SNMP settings have not changed at the target Network Management System console, and that the appropriate SNMP service is enabled at that console.
Network
Make sure the device was not turned off or disconnected from the network when the test trap was sent.
Correct any network connection problem.
Network Management System Integration option
Specify trap receivers (Network Management System consoles) to which the server will send SNMPv1 traps and SNMPv3 informs.
This option accesses settings used to enable the Data Center Expert server to send SNMPv1 traps and SNMPv3 informs to defined Network Management System consoles for alarms that occur at monitored SNMP devices and NetBotz Appliances, and the devices associated with those appliances.
Note
For information about the SNMPv1 traps and SNMPv3 informs that the Data Center Expert server can send, see the latest version of the APC PowerNet MIB available for download at https://www.apc.com/us/en/tools/download/
Manage the trap receivers (Network Management System consoles) to which you want the server to send SNMPv1 traps and SNMPv3 informs for alarms that occur at the monitored SNMP, Modbus, and NetBotz Appliances, and the devices associated with those appliances.
Note
For information about the SNMPv1 traps and SNMPv3 informs that the Data Center Expert server can send, see the latest version of the APC PowerNet MIB available for download at https://www.apc.com/us/en/tools/download/
Element
Description
Enable All Traps
Select (check-mark) to allow the Data Center Expert server to send SNMPv1 traps or SNMPv3 informs to the listed receivers.
List
Use to manage the receivers to which SNMPv1 traps or SNMPv3 informs can be sent.
Trap Receiver: IP address of the Network Management System console.
Port: Port at the receiver to which SNMPv1 traps or SNMPv3 informs are sent.
Type: Type of SNMP communications to be used (SNMPv1 or SNMPv3).
Severities: Severity levels for which SNMPv1 traps or SNMPv3 informs will be sent: Failure, Error, Critical, Warning, and Information.
Note
At least one severity level must be selected. For information about what each severity level indicates, see Alarm action severity settings.
Add
Click to access the "Add Trap Receiver" wizard.
Remove
Click to delete a selected trap receiver from the list.
Edit
Click to access the "Edit Trap Receiver" wizard for a selected trap receiver.
Send Test Trap
Click to send a test trap or inform to a selected trap receiver.
Note
The Data Center Expert server cannot determine if a trap or inform was received. You must verify its receipt at the trap receiver. For information about what can cause a trap test to fail, see Test trap failures.