reset password pm5350

[TruongDoan_ESEC]

Hi Expert!

My Custommer lost the password to install PM5350.

I want reset password in this case.

I hope to get help from the team.

Thanks very much.

[Ramasamy_N]

Hello Truong,

Please share the device serial number, we can share the back door password.

[Anonymous user]

Hi Experts,

I have the same case but it's PM800 meters. The contractor left and did not share the password. How can I retrieve the old password?

[Ramasamy_N]

Hello Margil,

Please share the serial number of those devices, we can share the back door password.