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PowerTag Loss Communication
Metering & Power Quality
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Hi everyone!
We have a client who has a switchboard with multiple PowerTags (around 15) and a PAS800L, but 4 days ago 3 of them stopped communicating with the Panel Server. These devices were installed in november 2022.
Two of them are blinking yellow and the last one is blinking red.
We already tried to turn off the principal breaker to restart the devices but it didn't work.
The client had extra PowerTags to replace the 3 of them because they need to keep measuring the switchboard but we have to find a solution for the old ones. They'll need to use them later.
Is there anything else we can try to fix this?
Please find attached the pictures of the evidence.
Best Regards.
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