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Schneider Electric Services Innovation Team!
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Posted: 2019-08-02 09:14 AM
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Hi,
This error indicates that there are no webpages loaded to the meter. You'll need to upload the webpages to the meter using FTP (see image). Hope this helps.
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Hello Swil,
Going to guess the meter was upgraded to V2.1 firmware. During this upgrade the existing web pages can be removed, and if the new web pages are unsuccessful to get loaded, the meter will appear as you described. In ION Setup it is possible to load just the web pages, or you can FTP as mentioned already.
Posted: 2019-08-02 09:14 AM
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Hello Swil,
Going to guess the meter was upgraded to V2.1 firmware. During this upgrade the existing web pages can be removed, and if the new web pages are unsuccessful to get loaded, the meter will appear as you described. In ION Setup it is possible to load just the web pages, or you can FTP as mentioned already.
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