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PCSn current sensor inoperable
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Hope you are doing good.
It is good that you have upgraded the PCSn with latest firmware.
In addition i recommend you to login to CERT mode and got to Unit setting---> Advance setting-->Sensor startup Check- Turn it to Off.
Then i recommend to do Integrity test.
Integrity Test, provides a means to verify the unit or system is operational.
I have attache the PCSn User manual, refer Page 34 and 44 for more details.
Even after this if you are still facing the same issue, i re-commend to raise a BFO Case, here below is the link, where you can find your region(country) and select the respective CCC and log a BFO Case.