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Schneider Electric Services Innovation Team!
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Posted: 2019-03-19 04:22 PM . Last Modified: 2020-04-22 01:05 AM
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Hello Everyone
How are you?
I have a problem when I generate a report by ION Setup, let me tell you.
First, I have an ION7400 meter synchronized by IRIG-B. The strange thing is this meter take the Universal hour like Local hour.
Peru Local hour = GMT -05:00
Figure above you can see the Local hour = Universal hour.
If I don’t configure the timezone in ION7400 the hour is right in frontal display.
But it doesn’t work when I generate a report by ION setup, it shows the local hour -05:00 h per data.
So what could I do to fix this problem with report?
And, I don’t see if this affect in PME reporter when the data is stored in database.
Please help me with this issue.
Best regards
Farid Yauri
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Your issue is that you need to configure the Clock Settings to properly use IRIG-B as the Time Sync Source and possibly set the Time Sync Type to match whatever the IRIG-B is sending out (might be LOCALTIME and not UTC).
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Posted: 2019-04-30 08:29 AM
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Hello Robert,
Yes, that was the solution, the source (GPS) is sending sync in LOCALTIME, I changedTime Sync Type to this option and now the meter have the correct time.
Thank you very much.
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