How to connect to an ION7550 directly using iON setup3.0

[sesa287810]

I have connected an iON7550 using a usb-rs485 converter directly to my laptop. I have tried to connect this one meter as a single device and I have tried to connect as a network. I want to capture the historic voltage highs in a meter.

I have tried to connect via an EGX100 with both iON setup and PME and cannot communicate with the meter at all. I have the meter set to protocol Modbus RTU @ 19200 and 8N1. I have tried changing the protocol to iON and still does not connect. Note there is no Ethernet port on this meter. I can however read holding registers using a Modbus scanner with both serial and Ethernet/gateway connections. Why will it not work with PME or iON setup??

[sesa186702 · Accepted solution]

Dear Chantal Farrelly,

For your case, You should change the protocol of Serial port  to ION protocol to connect direct it to IONSetup or PME

IONSetup just support ION protocol for direct connect...Otherwise (Modbus protocol), you just can use EGX Gateway to connect it

Best Regard