Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

FAQ Vigilohm System How to Operate a Vigilohm System?

Metering & Power Quality

Collaborate with multiple experts and discuss various topics about Power Meters and Power Quality. From design & implementation to troubleshooting and more, get support from experts and share your experiences by subscribing to the Schneider Electric Exchange forum today.

Lt. Commander Lt. Commander
Lt. Commander

FAQ Vigilohm System How to Operate a Vigilohm System?

From the link below, access a document with some FAQ around the operation of a Vigilohm System:

How to Operate a Vigilohm System _ FAQs.docx - Box


This document includes the following questions:

- On an XL3xx, when I navigate from one toroid to another using the « increment » button, there is one toroid which is skipped. I cannot access the measurements for this toroid.

- I did the following test : I disconnected one toroid from the XL3xx or the XML3xx. But I did not see the message “tor” in the XL3xx display, which is supposed to appear and warn me that one toroid is disconnected. Why is that?

- How can I acknowledge intermittent faults on the XL3xx ?

- Why do the XL3xx or XML3xx display « .. » instead of showing the measurements per feeder? In the manual, it is mentioned that this means “measurement impossible, the CPI is a fault and the fault is not one the channel selected”. What does it mean exactly?

- On XL3xx or XML3xx, what is the meaning of “A3x” (A31, A32….)?

- In my system, the Insulation Monitoring Device is indicating a fault. But none of the XL3xx locator indicates a fault. What is the explanation?


Tags (3)