Issue
WorkStation crashes when opening some TGML graphic pages following a windows update
Product Line
EcoStruxure Building Operation
Environment
Windows 7 64 bit SBO v1.6.1.5000 with KB3045171 windows update
Cause
Windows Security update KB3045171 can cause WorkStation to crash if some fonts have been used within the TGML graphic
The example seen was using font "Dotum"
Security Update for Windows 7 for x64-based Systems (KB3045171) http://support.microsoft.com/kb/3045171
If this does not resolve your issue see Graphics Editor will not open and causes a font related error.
Resolution
Microsoft have produced a fix for this problem (KB3065979) see https://support.microsoft.com/en-us/kb/3065979
The PC must be rebooted following this update before the problem is corrected.
