Issue
When the EWS interface is created, the Status show "online". However, after clicking on the Hardware > EcoStruxure Web Service > SSLite, the Status will go offline.
Product Line
EcoStruxure Building Expert, EcoStruxure Building Operation
Environment
- StruxureWare Building Operation 1.3 and above
- SmartStruxure Lite 2.7 and above
- EcoStruxure Web Services
Cause
Make sure the SOAP Endpoint field says "ews" and not "EWS". Lua program is a case sensitive program.
Resolution
Change the SOAP Endpoint field to "ews".
For firmware version support in EWS, see Firmware versions to support EcoStruxure Web Services (EWS) in SmartStruxure Lite MPM Controllers.
