No Transactions or controller Events in AMT

Issue

Transactions stopped working after an Upgrade.
No Transactions or Controller Events in AMT after a Station restore. These are received though, when directly connected to the serial port of the controller.
When using direct connect and communication is lost between the controller and I/Net PC, the access control system still functions correctly, but once the communication is restored back to normal none of the buffered messages are seen the I/Net AMT (database).

Product Line

TAC INET

Environment

I/NET Seven rev 2.13 and above

Cause

There is a feature called Reliable Tap that was introduced with I/NET Seven release 2.13 that sometimes needs to be reset on the controller in order for these events to be passed through from the controller to the Host PC. It is also required to be set correctly when using a Direct Connect profile, in this instance the reliable Tap setting is used to ensure buffered messages are stored by the correct TAP (i.e. the onboard TAP which the Host PC is connected too).

Resolution

Start I/Net and Connect to the controller that has the issue Select Edit, Controller, Configuration ...

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No Transactions or controller Events in AMT

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Intelligent Devices Forum