Trouble with Schneider Electric WV704R0A0902

meyre76 · ‎2022-03-14

Hey guys

from time to time I am checking the supported devices and saw, that there is a new thermostat.

And now I can't get it working properly. Pairing was no problem. I am getting the correct room temperature displayed but i can't control the thermostat. 3 buttons are available: automatic, heat and off.

When clicking something I get following message:

No converter available for 'system_mode' (heat)

and sometimes the log file says:

Received message from unsupported device with Zigbee model 'undefined'

Hopoe someone can help me to solve this issue.

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klangton · ‎2022-03-14

Interesting that this question is a copy/paste from a 2 year old reddit thread.

Alfred69 · ‎2022-04-12

@IndigoCard wrote:
Hey guys
from time to time I am checking the supported devices and saw, that there is a new thermostat.
And now I can't get it working properly. Pairing was no problem. I am getting the correct room temperature displayed but i can't control the thermostat. 3 buttons are available: automatic, heat and off.
When clicking something I get following message:
No converter available for 'system_mode' (heat)
and sometimes the log file says:
Received message from unsupported device with Zigbee model 'undefined'
Hopoe someone can help me to solve this issue.

Did you found any solution for this? I was looking for the same.

DavidChild · ‎2022-04-13

Hi @Alfred69

Might be worth creating a support case with Drayton:

https://www.draytoncontrols.co.uk/contact-us