Get started with EcoStruxure IT Expert for Partners

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Assess and monitor your customer’s existing IT environment and give them recommendations on how to lower utility costs and avoid downtime with ITE for Partners.

1. Sign up for EcoStruxure IT for Partners

1. Go to EcoStruxure IT for Partners on se.com 
   Tip: Bookmark this page. There's a wealth of information on the site about how EcoStruxure IT will benefit your customers!

2. Select Sign up to create an account.
   See How to create a new EcoStruxure IT Expert for Partners account

2. Invite your customers to EcoStruxure IT

See Invite your customers to EcoStruxure IT

What you do:

1. Go to https://app.ecostruxureit.com/manage/register/partner and log in to your account.
2. Click Customers > Invite customer, create an invitation and send it.

What your customer does:

1. The customer clicks the link you sent.
2. The customer enters their information and clicks Sign up.
3. The customer downloads and configures the EcoStruxure IT Gateway:

   Gateway

   System requirements

   Installing and setting up EcoStruxure IT Gateway

   IT Expert

   EcoStruxure IT Expert

   EcoStruxure IT mobile app

   EcoStruxure IT mobile app

   Security information

    EcoStruxure IT security

After your customers have connected a Gateway to IT Expert, you can monitor their IT infrastructure:

• Read-only access (the default) to device information and smart alarms from their connected devices regardless of vendor.
• Run assessments on their physical infrastructure, including a UPS Health Check and Lifetime Alarms.
• Use the EcoStruxure IT mobile app to monitor their organizations.
• Customers can assign alarms to you.

IT Expert Administrators can allow partners full Administrator access to their organization.
See What's new in IT Expert

Note: By default, read-only partner access to customer device data is turned on in IT Expert. Customers can choose to not allow partners access to their device data.

New to EcoStruxure IT? Learn more. Visit What is EcoStruxure IT? and sign up for a free demo.

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