Why is my Panel Server blinking orange

[Hari_Kocarev]

Does anybody know how to connect to a orange blinking PASS600T?

We had the device installed at the clients destination and it worked fine for around 8 months. I tried to pinging it via the router and it couldn't establish a connection, then i tried connecting to it with my laptop with an ethernet cable( i changed the IP address and everything) and it still couldn't connect.

I just want to see where something might have gone wrong and if it is something i can fix.

[Nikolaj_Johansen]

Hi, try to Connect to it with EPC, and use the Commission PanelServer.

https://www.se.com/dk/da/product-range/62980-ecostruxure-power-commission/#overview 

[Hari_Kocarev]

Thanks for the link, i had trouble finding one that works.

I installed the software, but i still have the same problem, i can't seem to connect to the device via Ethernet cable.

Thanks again for the link and the reply 😄

Regards.

Hari Kocarev

[Nikolaj_Johansen]

Hi I have few ideas you can try, I Think your device have lost the IP Address I have seen this before with old firmware

1. Connect the device to a dhcp router and see if it get a new IP address on the router

2. set your laptop Ethernet port to dhcp and then try to find the device.

3. Factory reset the device. Factory reset 

hop one of this three ideas can help you.

[AndersDamgaard]

Another option for connecting to a Panel Server, if you do not know the IP address, is to use the MAC address. You can find more information on where you can do this with this link. Remember, if you perform a factory reset on a panel server, it will be restored to factory settings, which means you will lose the configuration of your Zigbee network, etc. You can only get this back if you have the option to restore a backup.

https://www.productinfo.schneider-electric.com/ecostruxurepanelserverguide/doca0172-ecostruxure-pane...

[Guillaume_Evrard]

hello,

First reboot the PAS,

What should be the IP config ? ( switched port, DHCP, Static...) ?

Have you tried to connect to the same switch or to the Ethernet Port directly and see if you are able to see the device in the neighbourhood ?

IPV6 should be activated and disable firewall or endpoint protection on your laptop.

If you are able to see it open the web pages.

Alternatively you can try using EPC and discover PAS.

Reasons why PAS is blinking should be displayed in the web pages.

Kind Regards