Unable to configure time of Com'X 510

[Janet_lau]

Hi Sir/Madam,

I failed to configure the device's time in Com'X 510.

The device's time did not change even when I saved the current time in Date/Time Settings page.

Could you please help?

Best regards,

Janet

[Romain_Polette]

Hello @Janet_lau , 

This is working well on my Com'X510 v6.8.4.

I confirm there is a gap. When I change the date / time, sometime it can take more that 10 sec to be updated on the interface.

Regards, 

[Janet_lau]

Hi Romain,

Thank you for your reply.

I tried to configured a new time to Com'X 510 again and waited for at least 1 minute, yet there was no update on the Com'X 510 time.

Many thanks.

Best regards,

Janet

[Janet_lau]

There is an update on the time configuration issue on Com'X 510.

Once I reset the Com'X into Factory setting, the time can be changed and saved again, yet I lost all the device setting in Com'X.

[Randi_Dolan · Accepted solution]

Hi Janet,

If you have a backup file for this Com'X, you can apply it and your settings will be restored.

Let me know if you need further assistance.

Randi