Smartlink SI B A9XME08 firmware update

[MLeger]

Bonjour,

Je rencontre des problèmes d'affichage sur une passerelle Smartlink SI B ancienne génération :

La consommation électrique en kWh (impulsion sur entrées) affichée sur la page web ne correspond pas aux valeurs obtenues en modbus.

Power commission peut il mettre à jour le firmware d'un Acti9 Smartlink SI B A9XME08?

Merci

Michael LEGER

[Romain_Polette · Accepted solution]

Bonjour @MLeger , 

Oui, le Smartlink SIB peut se mettre à jour avec EPC.
Bien vérifier que vous utilisez la version la plus récente d'EPC:

https://www.se.com/fr/fr/product-range/62980-ecostruxure-power-commission/#overview

Il existe un pb connu, mais normalement la valeur du registre Modbus doit être la même que sur les pages Web.
FAQ000192475

Quel registres Mosbus lisez vous ? Votre outil est-il en base 1 ou 0 ?

Cordialement, 

[UdhayakumarAK]

Hello @MLeger 

As Romain mentioned it is supported by EPC but need to be bit more careful during update process. A9XME08 is an very old reference, it is obsolete long ago. Take care of below points before proceeding for FW upgrade.
1. Make sure that FTP port is enabled in the gateway A9XME08.

2. Please connect one to one and perform FW upgrade. 

[MLeger]

@Romain_Polette ,

I'm reading all the registers from 14050 to 14084. It seems the smartlink is showing a value with only 16 bits on the webpage, pretty weird. That's why I would like to update the firmware.

Thank you for the issue report, but i don't use Power Monitoring Expert.

@UdhayakumarAK ,

Thank you, I will take great care during the update.

ps: looks like we can't make request on even adresses.

Michael LEGER

[Romain_Polette]

Hello @MLeger , 

14050 = Modbus Register Address

14051 = Modbus Register Number (as written in the documentation)

Please check if your Modbus scanner is working with Register Address or Number.

My tool uses Register Adresses and this seems working perfectly (A9XMZA08 old FW v2.2.6).
Below, reading Channel 07, input 01.

Regards,

[MLeger]

A little update :

After a successful update from V2.1.3 to V2.5.5 version, there was clearly a big issue with the webpage. Now everything should be fine (still need to manage with some old cabling errors...).

Thank you for your help.

Regards,

Michael LEGER