Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hi everyone!
I hope you're doing well.
I have a client who can´t enter to EBX510's web interface using Google Chrome. It does work with Explorer though.
The error is:" ERR_SSL_VERSION_OR_CIPHER_MISMATCH".
We already tried to delete browser cache and cookies.
I´m attaching an image of this problem.
Best regards.
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Hi,
This is as a result of the Com'X running out of date firmware. Please use the USB firmware update method to update the Com'X firmware to version 6.8.4
Randi
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Hi,
This is as a result of the Com'X running out of date firmware. Please use the USB firmware update method to update the Com'X firmware to version 6.8.4
Randi
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Hello everyone,
I'm having the same problems, but when I try to upgrade the firmware via USB, the com'x510 never changes LED color from orange to green after more than 1 hour of rebooting.
Do you have any recommendations?
Regards
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Hi,
You may have to factory reset it. You can save the configuration before resetting via the USB port:
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