How to reset Com'X 200 configuration

[Anonymous user]

     Hi

     We tried to reset Com'X 200 configuration by pressing reset button, but found that only password has been reseted.

     Any way we can complete erase existing configuration in Com'X 200?

      Sincerely,

Abon

[Anonymous user · Accepted solution]

If you have reseted the password, that means that you have found the 2 buttons and pressed them during 10 secondes

If you want to factory reset your Com'"X 200, you must do the same thing, but during a "Power On"sequence

In others words :

     Power Off the Com'X 200

     Press the 2 button, and

     Power On the Com'X 200, maintain the 2 buttons pushed during 10 sec until the power LED flashes 3 times.

[Anonymous user]

Hi Jef,

Another feedback from SI is about on-site security.

If someone can just press on the reset button to reset password, people can easily export the configuration from ComX 200 to deploy in other sites.

Since the configuration is SI's intellectual property, they are very concerned about others' accessibility to the configuration.

Any security layer we can add to this?

Thank you

Sincerely,

Abon

[Anonymous user]

The answer is in the fact that normally the Com'X 200 is supposed to be locked in an electrical cabinet, where only electricians can access.

I agree thats is not perfect, but it is the story used for this device.

If you consider devices such as Cisco switches or routers, there are always a "Forgotten password recovery" procedure available,

This procedure often requires to have a physical local access to device.

Regards

Jef