How to configure data sampling on PAS800

Stuart_Cheng · ‎2023-02-17

Hi All,

I am trying to configure the data sampling in PAS800 (FW: 001.005.000), but encountering some problems. Please see the description below.

Connect PowerTag to PAS800
Disable cloud service

Activate sampling

But cannot check any measurements nor change the sampling period

Did I miss any steps? Thanks

Guillaume_Evrard · ‎2023-04-20

hello, Have you enabled the cloud service at one time on the PAS800 ? If yes you ned to factory reset the PAS800

See Answer In Context

Eric_HAVAS · ‎2023-02-20

Hello @Stuart_Cheng

It seems me that you have activated the sampling but you have not before selected the data for each device to sample.
I propose to desactivate the sampling,
In "Settings" menu / "Data Management", select the data to sample,
reactivate the sampling process

Please note too, that there is a new firmware : v 001.005.001 with great improvements :

PAS600 Release Note
PAS800 Release Note

Upgrade possible with Ecostruxure Power Commission 2.27.1 or directly with Panel Server Webpages:

Guillaume_Evrard · ‎2023-04-20

hello, Have you enabled the cloud service at one time on the PAS800 ? If yes you ned to factory reset the PAS800

Stuart_Cheng · ‎2023-04-23

Hi @Guillaume_Evrard

Indeed I enable the cloud service and that is the reason why I could not configure the data sampling interval. I have reset my PAS800 and also contact tech support to register it from EEH. Thanks!