EGX100SD

[calebv_uhlco_co]

I have an EGX100SD that hasn't been communicating to the BAS for sometime now.  I cant access the EGX100SD through the IP that was labeled on the device.  What is the proper way to factory reset this device?  What is the factory default IP and gateway?  What is the factory default User and Pass?  I have tried the factory defaults for the EGX100 which I'm assuming is the same exact thing except brand name labeling or am I wrong?

[Charles_Murison]

Hello @calebv_uhlco_co 

https://www.se.com/us/en/faqs/FA212273/ may help you determine the IP address of the EGX100.

Regards,

Charles