Cannot contact FTP server?

[chriswhite]

Hi All

I've been working with a ComX 200 and am trying to configure it to send data to our EO Sandbox.

My current set-up:

ComX powered on.  Ethernet 1 connected to Warrington (UK) office network.  Ethernet 2 connected to my PC.  I can access the internet on my PC while connected to the ComX

I've added all of the required credentials to connect to the FTP server and have checked that these are correct (they work through an FTP client).  I get an error message in the logs when I try to test publication:

• 09/19/2014 12:34:08 PMPublication has failed. See logs for details
• 09/19/2014 12:34:08 PMConnecting to FTP.EnergyOperation.Schneider-Electric.com:21
• 09/19/2014 12:34:07 PMInitializing publication

The logs reveal the following:

These are the Communication Settings:

Questions:

1. Am I using the correct port, 21?
2. How do I check that the network is working i.e. the ComX can connect to the internet?
3. How do I check the firmware version that is installed on the device?

[sgamot · Accepted solution]

Hello,

1. Am I using the correct port, 21?

Yes

2. How do I check that the network is working i.e. the ComX can connect to the internet?

This feature will come in the firmware 1.3.x

3. How do I check the firmware version that is installed on the device?

In the about page (top right of the screen)

You may need to setup a proxy in the Com'X. You could have a look to the proxy settings in your PC or contact the local IT support for the details.

Regards,

Sylvain