Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
User | Count |
---|---|
76 | |
46 | |
28 | |
28 |
Link copied. Please paste this link to share this article on your social media post.
Hi
We have been installed some COMX'510 gateway one of our renowned Pharmaceutical factory in Bangladesh which was running smoothly when installed. Now some devices is not connected with browser by IP we have got error message. I have trying latest version firmware with my personal pen drive it is not updated. what we will do to running the devices and how to connect with browser?
Note that one COMX'510 is still power LED orange not changes.
Regards
Samim
Link copied. Please paste this link to share this article on your social media post.
hello,
Have you waited for a long time (>30 minutes) to see if power led is going green ? Here the ComX is starting up, and if the ComX does not start it would mean that it is stuck. Do you have a back-up ? are you using it as local data logger /energy server ? As a modbus gateway ? Have you tried Factory reset ?
I see that ComX is not starting with 24VDC Power but only with PoE... Just power it and wait.
Link copied. Please paste this link to share this article on your social media post.
Hello @Samimul_Islam ,
On your video, Com'X510 has not finished start up. This is expected to have this kind of message.
For any issue between Com'X and Web browser, please check following topics:
Regards,
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.