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why DCO unable to send emails to the user while trying to add customers
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This answer was originally posted on DCIM Support by Datta T on 2018-01-29
1. Please provide the DCO version you are currently working on.
2. Is email notification working for other scenarios, such as work orders and normal user creation?
Would be a good idea to check email setting in Desktop client->System setup->email setting.
After entering details, click on "Test" and check if you get a success message as shown below. Email notification Usually works for all scenarios when the settings are correct.
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