replace netbotz 500 with netbotz 570

DCIM_Support · ‎2020-07-03

I have a customer who wants to swap out a Netbotz 500 unit for the Netbotz 570? Is this an easy swap out and do the configs on 500 model compatible with Netbotz 570? Or is it a complete new configuration?

Thanks

DCIM_Support · ‎2020-07-03

Hi Gary,

The 570 will work with the older camera and sensor pods. If you have sensors plugged into the 500's docked pod, you may want to un-dock it and connect it to the 570 via USB as the older sensors can't directly connect to the 570, the need the sensor pod.

You can not take a backup (configuration) from one NetBotz appliance and import it to another. As noted in k-base FA176136, the sensor and pod IDs are dynamic so the config can not associate the sensors. You'll have to manually configure the 570.

Steve

See Answer In Context

DCIM_Support · ‎2020-07-03

Hi Gary,

The 570 will work with the older camera and sensor pods. If you have sensors plugged into the 500's docked pod, you may want to un-dock it and connect it to the 570 via USB as the older sensors can't directly connect to the 570, the need the sensor pod.

You can not take a backup (configuration) from one NetBotz appliance and import it to another. As noted in k-base FA176136, the sensor and pod IDs are dynamic so the config can not associate the sensors. You'll have to manually configure the 570.

Steve

DCIM_Support · ‎2020-07-03

Thank you for feed back Steven

DCIM_Support · ‎2020-07-03

Hi Steve,

Dow this still apply if we keep that same other Netbotz 150 and sensors all with the same OID in the configuration??

Matthew

DCIM_Support · ‎2020-07-03

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