"JAVA_HOME is not set" during restore process

[DCIM_Support]

Is Java a dependency? If so, I went ahead and install JAVA jre 1.8.0 and created a JAVA_HOME path under Environment Variables > User variables and still getting the issue. Please help. Thanks. 

(CID:116920685)

[DCIM_Support]

Hi eric.yue,

Yes of course, since StruxureOn GW is an appliance and uses a prepacked jre-1.7.x, as well as all other appliances of Schneider Electric, for example StruxureWare Portal and other. Therefore, StruxureOn GW will not work with the current version of jre-1.8.x.

For example, from C:\Program Files\StruxureOn Gateway\restore\apolloRestore.bat:

powershellC:\Program Files\StruxureOn Gateway\restore\apolloRestore.battrue@echo off set JAVA_HOME=C:\Program Files\StruxureOn Gateway\jre REM bath script for running apollo server restore tool REM make sure JAVA_HOME is set. When JAVA_HOME is set, we can assume the server has been installed. IF "%JAVA_HOME%"=="" ( echo. echo Java home is not set echo. EXIT /b ) "C:\Program Files\StruxureOn Gateway\jre\bin\java" -jar se-apollo-core.jar %*

I am always glad to help.

(CID:116920718)

[DCIM_Support]

So I shouldn't have the need download Java right? Also is there a difference if I installed the app silently with the '/S' switch? It seems like when I install silently, the prepackaged Java isn't included and the directory strucuture looks different. 

(CID:116921325)

[DCIM_Support]

Hi eric.yue,

So I shouldn't have the need download Java right?

Yes, of course, you do not need to download Java separately.

Also is there a difference if I installed the app silently with the '/s' switch? It seems like when I install silently, the prepackaged Java isn't included.

I did not check it. You can specify a link, where parameters are described with which you can run the StruxureOnGateway-1.0.3.40.exe installer?

With best regards.

(CID:116922518)

[DCIM_Support]

If I run 'C:\StruxutreOnGateway.exe \S" it'll do a silent install and the directory structure will look like this C:\Program FIles\StruxureOn Gateway\1.0.3

vs

If I run 'C:\StruxutreOnGateway.exe' and it'll be a interactive install with the directory structure like this  C:\Program FIles\StruxureOn Gateway

What I've found is it doesn't complain about java through the interactive install.  

(CID:116921342)

[DCIM_Support]

Your first option is probably wrong, as it has not been officially announced anywhere: neither at https://dcimsupport.apc.com nor at https://struxureon.com. From which it follows, that the correct installation of StruxureOn GW -- is an interactive installation, and then the software works correctly.

With best regards.

(CID:116921349)

[DCIM_Support]

Is there a way to do a silent install that mirrors the interactive install because this is a blocker for me since we're automating the process? 

(CID:116921356)

[DCIM_Support]

Ok, it is possible more in detail: by means of what tool/mechanism and on what OS of MS Windows are you trying to automate the installation process of StruxureOn GW?

With best regards.

(CID:116921358)

[DCIM_Support]

I'm running this on Windows 2012 r2. The mechanism and tool i'm using is Chef. What Chef will do is download the installer through StruxureOn's website then start a silent install occurs. Chef is using the '/S' switch to do the silent install which is basically doing something like this in cmd: 'C:\StruxutreOnGateway.exe \S' I can adjust the switch to be modified if needed. 

(CID:116921367)

[DCIM_Support]

eric.yue, I created a topic  on this issue, since it must be separated for clarity.

 With best regards.

(CID:116921374)

[DCIM_Support]

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