pCOweb

DCIM_Support · ‎2020-07-04

DCIM_Support · ‎2020-07-04

Hi Alastair,

Did you have a specific question about pCOweb?
If so, can you provide more details, so that we can try to help you.

Thanks & Regards

DCIM_Support · ‎2020-07-04

Hi John,

Sorry, didn't realise I'd posted a question, I thought I was searching 😀

I'm trying to setup 2 Airedale alphacools with DCE that have a pCOweb card but I'm not getting anything out of them either by SNMP Walking or adding devices in DCE. I was looking to see if anyone had a link to the DDF/MiB files to see if that would help, although as I couldn't even get anything with SNMP walk I suspect it's more of an issue with the pCO cards rather than DCE.

DCIM_Support · ‎2020-07-04

Dear Alastair Macleod,

As far as I understand, you use SNMP DDF-files for the above-mentioned cooling units.

My question is: have you tried to ask for help to a special web-resource http://webcard-it.schneider-electric.com/enterPanel.asp (there is free registration required within one business day)? As I already wrote in the topic of BREF2812A, there is published an e-mail, which is asked to contact for technical support.

I really hope this helps you 😀.

With respect.

DCIM_Support · ‎2020-07-04

Hi,

Thanks for your advice, i have reached out and obtained the DDF file i believe i need, the only thing confusing me is that the units won't respond to a SNMP walk. I'm back on site in a couple of weeks so will update my progress then.

DCIM_Support · ‎2020-07-04

In any case, thanks for the feedback 😀.

DCIM_Support · ‎2020-07-04

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