EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:42 PM . Last Modified: 2024-04-03 12:22 AM
Hello,
I used DCE VM to monitor a non-apc device by my laptop, at first I insert the DDF in DCE and I monitored it correctly. After changing the IP of the device and monitor it in the local network (in a virtual Windows), the device information is shown in map view but the device can not launch and an error occurred that said: "could not connect to the device, make sure the device is connected...". Moreover, it is in private LAN with static IP, and it monitors in web browser correctly, but can not launch in dce client. Could anyone please help me?
(CID:149784664)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:42 PM . Last Modified: 2024-04-03 12:22 AM
Dear afsaneh mobin,
Please tell us, were you able to solve your problem or not?
With respect.
(CID:151062330)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 10:42 PM . Last Modified: 2023-10-22 04:40 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.