how long does it take to receive a DDF

[DCIM_Support]

This question was originally posted on DCIM Support by Sergio on 2018-04-06

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Hi, I would like to know if there is any change in the DDF request, my last requets (03/26/18) has taken a long time to answer

Regards

(CID:130092340)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by spezialist on 2018-04-06

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Dear Sergio,

Below is Glenn Martin reply from my post of  on this issue:

"We are working to resolve these issues as quickly as possible. As part of the process, we have been discussing the possibility of replacing or augmenting the "I Want It Too" feature with a direct download link to a DDF. We'll keep you apprised of the eventual outcome."

Thanks for your patience.

With respect.

(CID:130092380)

[DCIM_Support]

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