Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84311members
353473posts

how long does it take to receive a DDF

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
DCIM_Support
Picard
Picard
0 Likes
2
221

how long does it take to receive a DDF

This question was originally posted on DCIM Support by Sergio on 2018-04-06


Hi, I would like to know if there is any change in the DDF request, my last requets (03/26/18) has taken a long time to answer

Regards

(CID:130092340)


Accepted Solutions
DCIM_Support
Picard
Picard
0 Likes
0
221

Re: how long does it take to receive a DDF

This answer was originally posted on DCIM Support by spezialist on 2018-04-06


Dear Sergio,

Below is Glenn Martin reply from my post of  on this issue:

"We are working to resolve these issues as quickly as possible. As part of the process, we have been discussing the possibility of replacing or augmenting the "I Want It Too" feature with a direct download link to a DDF. We'll keep you apprised of the eventual outcome."

Thanks for your patience.

With respect.

(CID:130092380)

See Answer In Context

2 Replies 2
DCIM_Support
Picard
Picard
0 Likes
0
222

Re: how long does it take to receive a DDF

This answer was originally posted on DCIM Support by spezialist on 2018-04-06


Dear Sergio,

Below is Glenn Martin reply from my post of  on this issue:

"We are working to resolve these issues as quickly as possible. As part of the process, we have been discussing the possibility of replacing or augmenting the "I Want It Too" feature with a direct download link to a DDF. We'll keep you apprised of the eventual outcome."

Thanks for your patience.

With respect.

(CID:130092380)

DCIM_Support
Picard
Picard
0 Likes
0
221

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.