how can I import serial numbers using ETL

[DCIM_Support]

I want to import servers serial number's using ETL. I put the serial numbers in the ci_serial_number field on configuration_item table but the serial number in SWO is put just in the External Systems tag but not in the General tag

(CID:100340412)

[DCIM_Support]

Hi Enric,

I believe, you can not update via an ETL import the information displayed in the "General" tab of a device property window (name, location...etc). Only custom properties, tags and external system properties (specific tab that comes when connecting an ETL import external system) can be pushed to DCO with an ETL job.

(CID:100340447)

[DCIM_Support]

Hi Jef,

Thanks for your quick response.

I think the ETL have some limitations. Have you think to enhance it?

Best regards,

Enric

(CID:100340478)

[DCIM_Support]

Hi Enric, Many thanks for taking the time and sharing your comments. In general, as far as I know the product enhancement is an important and essential part of our product development process. And input from you would be really appreciated, but it has to be captured via "Feature Requests", so I invite you to use our "Feature Requests" to post your request, thanks.

(CID:100340498)

[DCIM_Support]

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