egx300 - Web Pages

DCIM_Support · ‎2020-07-04

Hi all

i have a Dce 7.5.0 with and EGX300 to read modbus devices.

When i login to EGX via Dce (privateproxy) i'm not able to monitoring devices. Data are always Out Of Service.

When i login to EGX via IP Address i'm able to monitoring devices. I can see all the measuraments

What can i do?

Thanks

DCIM_Support · ‎2020-07-04

Dear Gianluca Bertuletti,

It seems to me, that this is the same old problem with DCE private proxy, which I wrote about in topic :

The fact is, if the web-GUI of device is based on the Java plug-in (for example, Cisco switches, NetBotz appliances , Emerson ATS, or Symmetra PX250/500 virtual display), then such an web-GUI will not be fully loaded through the DCE private proxy, which is a very old known Issues and is written in every release for DCE software:

NetBotz Web Client Does Not Load When Launched to a NetBotz Appliance on the Private LAN

And again, I do not know for sure, but probably on this issue, customers have repeatedly created Feature requests. You can also do this and hope, that this will be implemented in future releases of DCE software.

With respect.

DCIM_Support · ‎2020-07-04

thanks a lot.

i have to change Gateway. this is the best solution.

DCIM_Support · ‎2020-07-04

Dear Gianluca Bertuletti,

Tell us, please, could you solve your problem by change TCP/IP Modbus gateway or not?

With respect.

DCIM_Support · ‎2020-07-04

hi

yes

with new one i don't have any issue

DCIM_Support · ‎2020-07-04

Ok, thanks for the good feedback 😀.

DCIM_Support · ‎2020-07-04

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