dce 7.2.0 backup issue

[DCIM_Support]

I am trying to do a full backup on 7.2.0 and have tried three times - each time it runs for about 1 hour and gets to 96% or 98% and stays there for 3 hours after that I cancel and tried again? any ideas? I am backing up files to directory folder under my C:documents and I already did a successful config backup.

(CID:106207207)

[DCIM_Support]

Hi Chris,

Basic troubleshooting steps would be things like trying to back up to a different location. If a config backup works (also a good step) you know you have the proper rights and there is no corruption at least in the config portion. You may want to also try a purge of the data currently on the server. If this is a hardware server, you may also want to try a computer on the private LAN so no network interference can be causing the issue.

Steve

(CID:106207210)

[DCIM_Support]

How much storage is it trying to back up?  It could take awhile and don't expect the percentages to move up consistently.  Ours Jumps up quickly to 98% and then sits there for a few hours also and then finishes after about 4 to 4.5 hours.

(CID:106207211)

[DCIM_Support]

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