DCO: Updating equipment attributes with ETL or web services?

[DCIM_Support]

Hello

Based on the barcode as an unique equipement identifier I would like to update some attributes of existing equipements in DCO with data from our external CMDB.

I know we can set/update/remove some Custom Properties with the web services CustomPropertiesWebService-v2 but is it possible to update the Name and the Serial Number fields with web services or ETL?

Best Regards,

Yannick

(CID:106207311)

[DCIM_Support]

Hi Yannick, yes you can use the ETL - Extract Transform Load framework to import fields such as name, serial number, make, model, IP Address, barcode, tags, any custom properties etc. Please see ETL Import database  configuration_item and related tables for more details and get in touch with your sales team to get professional services engaged if needed. 

(CID:106207318)

[DCIM_Support]

Hello All, While it is possible to export these things I understand there are restrictions (last I checked) on what can be updated/changed. Identity/Name is one of the things that cant be changed via ETL or API and I also believe the Serial Number is another. If this has changed then please let me know as my local support is saying it cant be done.

(CID:106207383)

[DCIM_Support]

Hi Craig, asset properties can not be changed using ETL. Properties can be imported from an external system and be seen and used on associated DCO asset.

(CID:106207449)

[DCIM_Support]

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