can't connect to DCO desktop client because of expired certificate

[DCIM_Support]

This question was originally posted on DCIM Support by jean-claude WILSON on 2018-09-18

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when i try to connect to DCO server with a desktop client ihave  a message:

a new licence must be granted before continue to use this extra module.

i'm on the way to register the server with  costumer licence

Thank you for your help

(CID:134033225)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-19

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Hi Jean-Claude,

Apparently the temporary license(s) has been expired - to resolve the issue you would need to add valid license key(s). I guess that was what you wanted to do, right?

In DCO 8.x the license administration can be done via the web-client, eg. log in via web-client and go to Administration > Licenses, and then add your license key(s).

That's it.

Kind regards

(CID:134033757)

[DCIM_Support]

This comment was originally posted on DCIM Support by jean-claude WILSON on 2018-09-19

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Hi Jef

By the web-client, the problem was the same, because i needed to get the serial number to add valid licence. Finally a collegue told me to do it by the MAC-address instead of serial number.

And now things are going well, I registered my server and add valid licence.

Thanks for your help

Best Regards

(CID:134033862)

[DCIM_Support]

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