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Posted: 2020-07-04 11:46 PM
This question was originally posted on DCIM Support by jean-claude WILSON on 2018-09-18
when i try to connect to DCO server with a desktop client ihave a message:
a new licence must be granted before continue to use this extra module.
i'm on the way to register the server with costumer licence
Thank you for your help
(CID:134033225)
Posted: 2020-07-04 11:46 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-19
Hi Jean-Claude,
Apparently the temporary license(s) has been expired - to resolve the issue you would need to add valid license key(s). I guess that was what you wanted to do, right?
In DCO 8.x the license administration can be done via the web-client, eg. log in via web-client and go to Administration > Licenses, and then add your license key(s).
That's it.
Kind regards
(CID:134033757)
Posted: 2020-07-04 11:46 PM
This comment was originally posted on DCIM Support by jean-claude WILSON on 2018-09-19
Hi Jef
By the web-client, the problem was the same, because i needed to get the serial number to add valid licence. Finally a collegue told me to do it by the MAC-address instead of serial number.
And now things are going well, I registered my server and add valid licence.
Thanks for your help
Best Regards
(CID:134033862)
Posted: 2020-07-04 11:46 PM
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