Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

DCE Backup notification success\fail alert

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • DCE Backup notification success\fail alert
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
108
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

0 Likes
8
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

DCE Backup notification success\fail alert

Hi All.

I have noticed that i am no longer receiving DCE Backup notifications when DCE Backup completes or fails.

DCE v7.4.

I have verified all thresholds and alarm configurations but i am not sure where this alert configs are stored.

Please assist.

Kind regards

(CID:134033324)

Labels
  • Labels:
  • Data Center Expert
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic
Replies 8
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

0 Likes
5
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

Hi Juice,

 

There is no specific alarm configuration for these messages at this time. Any system administrator with an e-mail address associated with his account (local or LDAP) should receive these messages:

k-base FA358902

If you're not receiving them, perhaps your e-mail server is blocking them or they're going to spam. Running a packet capture during an intentionally failed backup should cause an e-mail that you could capture.

 

Thanks,

Steve.

(CID:134033330)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

In response to DCIM_Support
0 Likes
0
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

W.O.W! thank you Steve for the swift response.

I was thinking along those lines - e-mail server is blocking the e-mail, however we are receiving all other errors, alerts and notifications from DCE.

how would i go about running a trace?

(CID:134033341)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

In response to DCIM_Support
0 Likes
0
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:46 PM . Last Modified: ‎2024-04-04 02:26 AM

Hi Juice,

 

You'd need to put a system on the network sunning something like "wireshark" which is a free download. After that, you'd either need to put DCE and that computer on a network hub or connect that computer to a switch using port mirroring so you can see the traffic from that other switch port. Here's some documentation on that:

https://wiki.wireshark.org/CaptureSetup/Ethernet

 

Steve

(CID:134033349)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

In response to DCIM_Support
0 Likes
0
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

AWesome, will some reading abit later, are there no other methods, less evasive (maybe) that i can try ?

(CID:134033353)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

In response to DCIM_Support
0 Likes
0
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

Hi Juice,

 

The only other things are verifying the configuration, checking your spam folder, checking with your email admin to see if they've got something blocked, etc. You can try looking at logs in DCE but I'm not sure you'll be able to easily pick that stuff out. They're not that easily read. Additionally, that won't tell you everything.

 

Steve.

(CID:134033369)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

In response to DCIM_Support
0 Likes
0
892
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

Will have a look and also chat to our exchange team. Although DCE event logs report the status of the backup, its just we not getting the e-mail.

i will check the spam folder and hopefully is stored there!

Thank you steve!

(CID:134033376)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

0 Likes
0
892
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2024-04-04 02:26 AM

Dear juice,

Tell us, please, did you solve your question or not?

With respect.

(CID:134679988)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2023-10-22 01:14 AM

0 Likes
0
892
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 11:47 PM . Last Modified: ‎2023-10-22 01:14 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of