alert mail overflow on DCE

[DCIM_Support]

This question was originally posted on DCIM Support by PARROT on 2019-10-15

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Hello,

When we have an output relay alert onto a Symetra PX UPS, we receive thousands emails (every second) until the alarm is cleared onto the UPS. Notifications configuration includes a state threshold in the notification policy but is configured to send an email only once until the alert is solved.

Did you already have this behavior ?

Thanks

Regards

(CID:149785043)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-10-15

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Hello,

I would suggest rebooting the DCE server. We've seen issues like this in the past where if the server is up for about a year (a little over) that issues such as this have been seen. A reboot of the server will resolve it if it's the same issue. 

Steve

(CID:149785133)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-11-03

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Dear PARROT,

Please tell us, were you able to solve your problem or not?

With respect.

(CID:151062328)

[DCIM_Support]

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