Workbench UI Layout will be Reset - error?

[DCIM_Support]

I got a new error when loading DCE 7.3.1. The error reads as follows:

Unable to read workbench state. Workbench UI layout will be reset. Content is not allowed in trailing section. Content is not allowed in trailing section.

Please help.

J

(CID:112623692)

[DCIM_Support]

Hi John,

When does this error occur exactly?

Does it happen all the time?

On what operating system is the client installed? 

Have you tried uninstalling and reinstalling to a different directory?

Have you tried installing to another computer?

Can you please get the client logs? They will be in a folder like C:\Users\\.isxc\7.3.1\.metadata

Steve

(CID:112623708)

[DCIM_Support]

Hi John,

There is something messed up with the UI framework that DCE uses for some reason. You could upload the log file from C:\Users\\.isxc\\.metadata\.log here and I can take a look, or you could try reinstalling the client.

-Scott

(CID:112623717)

[DCIM_Support]

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